Trading desk
Order status, routing questions and anything time sensitive while a market is open.
desk@vanta.example · +1 (212) 555-0163
Contact
Order questions reach a licensed trader, not a script. Onboarding, API keys and institutional coverage each have their own route below.
Direct routes
Order status, routing questions and anything time sensitive while a market is open.
desk@vanta.example · +1 (212) 555-0163
Account opening, transfers in, and suitability or entity documentation.
onboarding@vanta.example
Sandbox keys, FIX sessions, webhook signing and rate-limit increases.
developers@vanta.example
Block trading, allocation, give-up and negotiated commission schedules.
institutional@vanta.example
Talk to the desk
Routing questions, entity onboarding, API access or a transfer in. Messages reach a licensed member of the desk during market hours and are answered in order of receipt.
Offices
Desk staffed 04:00 to 20:00 Eastern, Monday to Friday.
Desk staffed 07:00 to 22:00 London, Monday to Friday.